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Contact Information:

Lauren Ramsey

Direct Phone: 888.867.1162
Direct Fax: 888.867.5835
Email: [email protected]

Click here to assure that Lauren looks after your order.

Personal Product Experience/Comments:

Lauren has over six years of customer service experience with us. She has tremendous product knowledge and is very detail oriented. She excels at helping customers determine the right solution for their needs.

About Me:

I am originally from Mississippi and have a marketing degree from Mississippi State University. In my spare time I enjoy hanging out with my husband and son. I also like to watch movies, go to concerts, and go out to eat with my friends. When time allows, we like to take road trips to the beach or up to the mountains.

I enjoy helping customers find the right solution that fits their needs perfectly.

In-House Product Training:

  • Classic Stone Mantels
  • Traditional Wood Mantels and Shelves
  • Dimplex Electric Fireplaces
  • Dimplex Electric Grills
  • Dimplex Electric Heat Products
  • Classic Flame Electric Fireplaces
  • Burley Electric Fireplaces
  • On-going training on new products

Lauren's Customer Comments:

Jeanette wrote February 11, 2011
Here is a picture of the new mantel that my husband installed himself. We love it and wanted to show you how nice it came out!!! Thank you for all your help with the order. Jan

Jim and Ladora wrote September 2, 2010
We love our new 33EF024GRS… will be writing a review for your page next week. Thanks for everything. Your product more than met our expectations. Sincerely, Jim and Ladora